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Performance & KPI Management

$500.00

Performance & KPI Management

Performance & KPI Management

$500.00

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Business consulting focused on analytics, strategy, process improvement, and measurable performance.

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© 2026 MENTORSKILL LLC Louisville, Kentucky

Privacy Policy

Effective Date: September 29, 2026

MENTORSKILL LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: name, email address, phone number, company name, and job title provided through inquiry forms, emails, or calls.
Business Information: data you share with us during engagements — financial figures, KPI data, operational metrics, organizational details — solely to perform the services you hire us for.
Usage Data: IP address, browser type, pages visited, and time on site, collected automatically via cookies and analytics tools.
Communications: content of emails, messages, and meeting notes exchanged with our team.

2. How We Use Your Information

Deliver Business Analytics, Process Optimization, Business Development, Strategic Consulting, and Performance & KPI Management services.
Respond to inquiries and schedule consultations.
Send service updates, proposals, and relevant business insights (you may opt out at any time).
Improve our website and service offerings through aggregated analytics.
Comply with applicable legal obligations.

3. Confidentiality of Client Data

All business information shared during an engagement is treated as strictly confidential. We do not sell, rent, or disclose client business data to third parties except as required by law or with your explicit written consent.

4. Cookies

We use essential cookies for website functionality and analytics cookies (e.g., Google Analytics) to understand visitor behavior. You may disable non-essential cookies through your browser settings without affecting your ability to use our site.

5. Data Retention

We retain personal data only as long as necessary to provide services and meet legal requirements — typically no longer than five (5) years after the end of an engagement, unless a longer period is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any right, contact us at help@mentorskillconsult.com. We will respond within 30 days.

7. Third-Party Services

We may use third-party tools (e.g., CRM, scheduling, payment processors) that have their own privacy policies. We select vendors who maintain adequate data-protection standards.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top reflects the latest revision. Continued use of our services after changes constitutes acceptance.

9. Contact

MENTORSKILL LLC
4901 Outer Loop, Louisville, KY 40219
Phone: +1 (502) 555-0147
Email: help@mentorskillconsult.com

Terms of Service

Effective Date: September 29, 2026

These Terms of Service ("Terms") govern your access to and use of the consulting services provided by MENTORSKILL LLC ("Company"), a limited liability company registered in Kentucky. By engaging our services or purchasing a service package, you agree to be bound by these Terms.

1. Services

MENTORSKILL LLC provides the following professional business consulting services:

Business Analytics — from $500
Process Optimization — from $1,000
Business Development — from $750
Strategic Consulting — from $1,000
Performance & KPI Management — from $500

The specific scope, deliverables, timeline, and price for each engagement are defined in a written Statement of Work ("SOW") or proposal signed by both parties.

2. Engagement Process

Client submits an inquiry or request for services.
MENTORSKILL LLC conducts a discovery call to assess needs.
A formal proposal and SOW are issued.
Upon client approval and payment of any required deposit, work commences.

3. Payment Terms

Invoices are due within 7 calendar days of issuance unless otherwise specified in the SOW.
A deposit (typically 50%) may be required before work begins on engagements over $500.
Late payments accrue interest at 1.5% per month on the outstanding balance.
We reserve the right to pause or terminate services for accounts more than 14 days past due.

4. Intellectual Property

Upon receipt of full payment, all deliverables created specifically for the client become the client's property. MENTORSKILL LLC retains ownership of methodologies, frameworks, templates, and know-how used to produce the deliverables. We may use aggregated, anonymized insights for improving our services.

5. Confidentiality

Both parties agree to keep confidential all non-public information received from the other party and to use it solely for the purposes of the engagement. This obligation survives termination of the agreement for three (3) years.

6. Limitation of Liability

Our services are advisory in nature. MENTORSKILL LLC shall not be liable for any business decisions made by the client based on our recommendations. Our total liability for any claim shall not exceed the fees paid for the specific engagement giving rise to the claim.

7. Termination

Either party may terminate an engagement with 14 days' written notice. The client is responsible for payment of all work completed to the date of termination. Deposits for work not yet started are refundable per our Refund Policy.

8. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky. Any disputes shall be resolved in the courts of Louisville, Jefferson County, Kentucky.

9. Amendments

We reserve the right to update these Terms at any time. Updated Terms are effective upon posting. Continued engagement of our services constitutes acceptance.

10. Contact

MENTORSKILL LLC
4901 Outer Loop, Louisville, KY 40219
Phone: +1 (502) 555-0147
Email: help@mentorskillconsult.com

Refund Policy

Effective Date: September 29, 2026

MENTORSKILL LLC is committed to delivering measurable value on every engagement. Because consulting services involve significant time, expertise, and preparation, our refund policy is structured to be fair to both clients and our team.

1. Deposits

Cancellation before work begins: Deposits are fully refundable if the client cancels in writing at least 5 business days before the scheduled project start date.
Cancellation within 5 business days of start: Deposits are 50% refundable to cover preparation and resource allocation costs.
Cancellation after work has begun: Deposits are non-refundable; the client is invoiced for all work completed.

2. Service Packages by Category

Business Analytics (from $500)

If a completed analysis report is delivered and the client is dissatisfied, we offer one (1) free revision cycle addressing specific, documented concerns. No monetary refund is issued for completed analytical work.

Process Optimization (from $1,000)

Refund requests submitted within 7 days of delivery of process documentation or optimization plan will be reviewed. If the deliverable materially fails to address the agreed scope, a partial refund of up to 30% may be issued at our discretion.

Business Development (from $750)

Strategy documents, market analyses, and partnership frameworks are non-refundable once delivered, as their value is realized over time. We will address any scope gaps through additional work at no charge when errors are on our part.

Strategic Consulting (from $1,000)

Completed consulting sessions (calls, workshops, written strategies) are non-refundable. If a session is cancelled by MENTORSKILL LLC, the client receives a full rescheduling or a 100% refund of the session fee.

Performance & KPI Management (from $500)

For ongoing retainer engagements, clients may cancel with 14 days' written notice. Work completed within the final 14-day period is billed pro-rata and is non-refundable. Unused prepaid retainer periods beyond the notice date are refunded in full.

3. How to Request a Refund

Email help@mentorskillconsult.com with the subject line "Refund Request — [Your Name / Company]".
Include your invoice number, service purchased, and a clear description of the issue.
We will acknowledge your request within 2 business days and provide a resolution within 10 business days.

4. Refund Method

Approved refunds are issued via the original payment method within 5–10 business days of approval.

5. Disputes

If you are not satisfied with our resolution, please contact us directly before initiating any formal proceedings. We are committed to resolving all disputes in good faith.

6. Contact

MENTORSKILL LLC
4901 Outer Loop, Louisville, KY 40219
Phone: +1 (502) 555-0147
Email: help@mentorskillconsult.com

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Business Analytics

Business Analytics

$500.00
Business Development

Business Development

$750.00
Performance & KPI Management

Performance & KPI Management

$500.00
Process Optimization

Process Optimization

$1,000.00